jlbdt Privacy Policy

1 Introduction

jlbdt is an online casino and betting platform operated for users in Bangladesh. We believe that the privacy of personal information is a fundamental right of every user. This privacy policy will explain how your information is handled at every stage of your relationship with us.

By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.

jlbdt uses SSL encryption technology to keep all your information secure during transmission and storage. We never sell or transfer your personal information to third parties for commercial purposes under any circumstances.

2 Information We Collect

jlbdt collects specific types of information to manage your account, provide services, and ensure security. A detailed description of the information collected is provided below:

2.1 Registration and Account Information

• Full name (as it appears on your national identity card)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Password (stored in encrypted form, never readable in plain text)
• Preferred currency and language settings

2.2 Identity Verification (KYC) Information

• Scanned copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Selfie or photo (if required)

2.3 Financial Information

• Deposit and withdrawal transaction history
• Details of payment methods used (bKash, Nagad, Rocket, Upay or the last few digits of a bank account number)
• Records of bonus and promotion usage

2.4 Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Session duration and activity logs
• Information obtained from cookies and similar tracking technologies

2.5 Gaming Activity Information

• Betting history and results
• Preferred game types and duration
• Responsible gaming settings and limit information

3 Purpose of Using Information

jlbdt uses your information only for the legitimate purposes listed below:

1. Account Management: Information is used to create, verify, and maintain your account. This includes identity confirmation and age verification.
2. Financial Transaction Processing: Financial information is essential for properly managing deposits, withdrawals, and bonus payments.
3. Fraud and Deception Prevention: To protect the security of our platform and detect unauthorized activity.
4. Customer Service: To resolve your issues and operate 24/7 live chat support.
5. Meeting Legal Obligations: Maintaining records required to comply with applicable laws and regulations.
6. Service Improvement: Conducting analysis to improve user experience and develop new features.
7. Ensuring Responsible Gaming: To detect problematic gaming behavior and provide timely assistance.
8. Communication and Notifications: To send important account updates and transaction-related notices.

4 Cookies and Tracking Technologies

The jlbdt website uses cookies to improve your browsing experience. Cookies are small text files that your browser stores on your device at the direction of our website.

Types of cookies we use

• Essential Cookies: Required for the core functions of the website. Without these, the site cannot work properly. These cookies cannot be disabled.
• Performance Cookies: Collect usage statistics for different parts of the website, which help us improve our services.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection or login information.
• Security Cookies: Used to detect fraud and ensure the security of your account.

You can control or disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some functions of the site.

5 Sharing Information with Third Parties

jlbdt never sells your personal information. However, in certain situations it may be necessary to share limited information with trusted third parties:

5.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners have their own privacy policies and follow strict security standards.

5.2 Identity Verification Services

Limited information may be shared with trusted identity verification service providers to complete the KYC (Know Your Customer) process.

5.3 Technology Service Providers

Operational data is shared with specialist companies for cloud hosting, database management, and cybersecurity services. All such companies operate under our strict data protection agreements.

5.4 Legal Requirements

Information may be shared with the relevant authorities in response to court orders, lawful requests from investigating authorities, or legal obligations.

6 Data Security Measures

jlbdt follows the highest industry standards to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmission between the website and servers is protected by 256-bit SSL encryption.
• Data Storage Encryption: All stored sensitive information is kept in encrypted format.
• Firewall and Intrusion Detection: Real-time threat monitoring and control systems.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Periodic security assessments conducted by third-party experts.
• Least-Privilege Access Policy: Employees are granted access only to the information necessary to perform their responsibilities.

No method on the internet is completely secure. However, we continue to make every effort to protect your information. If a security breach occurs, we will notify you in accordance with applicable law.

7 Data Retention Period

jlbdt retains your information only for as long as it is necessary:

• Active Account: All information is retained for as long as your account remains active.
• After Account Closure: Certain information may be retained for a defined period after account closure for purposes of legal obligations, dispute resolution, and fraud prevention.
• Financial Records: Records of financial transactions are retained for the period required under applicable law.
• Marketing Communications: Information used for marketing communications is deleted when you withdraw your consent.

8 Your Rights

As a user of jlbdt, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In some cases, you may request that the scope of how your information is used be limited.
• Right to Data Portability: You may request your information in a structured, machine-readable format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw consent at any time for any processing of your information that is based on your consent.

To exercise these rights, please contact our support team. We will respond to your request within the timeframe set by law.

9 Protection of Minors

jlbdt strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect or store the personal information of any minor.

Age verification is mandatory during the registration process. If we become aware that a minor has opened an account on our platform, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their minor child has opened an account on jlbdt, please contact our support team immediately.

10 Changes to the Privacy Policy

jlbdt reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email address about the changes.
• Briefly explain the reason for and impact of the changes.

If you continue to use the platform after the updated policy is published, you are considered to have accepted the terms of the new policy. We therefore recommend that you visit this page regularly.

11 International Data Transfers

jlbdt's servers and technology infrastructure may be located in various countries. As a result, your information may be stored or processed on servers outside Bangladesh. In such cases:

• Your information will always be protected in accordance with the terms of this privacy policy.
• Adequate data protection measures will be ensured in the countries where data is stored.
• Data protection agreements are signed with technology partners.

12 Contact Us

If you have any questions, concerns, or information requests regarding this privacy policy, you can contact us: